Refund Policy
Thank you for choosing Research Mentor Clinic. We understand that there may be circumstances where you may consider requesting a refund. However, we have established a refund policy to ensure fairness and maintain the quality of our products and services. Kindly review the following guidelines regarding refund requests that involve the claims you have mentioned:
- Financial problem: While we sympathise with any financial difficulties you may face, our refund policy does not extend to refund requests based solely on personal reasons. We recommend exploring alternative options or seeking financial assistance to manage your situation effectively.
- Time constraints: We acknowledge that time constraints can be a challenge, but our refund policy does not cover claims related to insufficient time. We encourage customers to evaluate their availability and commitment before purchasing our product or service to ensure optimal utilisation.
- Course not meeting your specific requirement: If you believe that the course does not meet your specific requirements, we encourage you to contact our customer support team for guidance. However, refund requests based solely on the assertion that the course is unsuitable do not fall within the scope of our refund policy. We advise potential customers to thoroughly review the course details, including the syllabus and any available material, before making a purchase to ensure compatibility.
- Course material already known to you: If you assert that the course material is already known to you, our refund policy does not cover claims based on this premise. We strive to provide comprehensive and valuable content to all our customers. If you believe you have prior knowledge of the course material, we encourage you to explore advanced courses or contact our customer support for alternative recommendations.
- Conflict of interest: If you are employed by an organisation that prohibits additional professional engagements, our refund policy does not cover claims arising from this conflict. We expect that you have considered this before enrolling, as this issue is unrelated to our course content.
- Course Locking Amount: If you secure the course on the same day by paying the LOCKING AMOUNT to get the benefits, please remember that this amount is non-refundable under any circumstances.
We are dedicated to delivering exceptional products and services, and we offer various resources and support channels to assist you throughout your learning journey. If you encounter any technical difficulties or have concerns regarding the course content, our support team is available to provide assistance and resolve any issues you may face.
Please note that our refund policy is subject to change and may vary depending on the specific product or service. We recommend reviewing the refund policy applicable to the particular item you have purchased. Should you require further clarification or have additional questions, please do not hesitate to contact our customer support team.
If your refund is approved, the amount will be credited to your bank account within one month. Please keep an eye on your account during this period, and if you do not see the refund after 30 days, feel free to contact our support team for further assistance.
Support: hello@rmcdr.com
Thank you for your understanding and cooperation.
